Address/Phone

To place an order:
Please call us at 800.860.3653
9am - 5pm M-F ('cause we go climbing on the weekends)

Customer Support:

Phone Phone:
(800) 860 - 3653
(303) 530 - 3035
 
Hours Our Hours:
9am - 5pm (Monday - Friday)
Fax Fax:
(303) 530 - 3065
 
Email Email:
custserv@gthi.com
Map Location:
Great Trango Holdings, Inc.
740 South Pierce Ave. #15
Louisville, CO 80027
(map)


Returns and Exchanges

We would like to be able to accept anything that does not satisfy you but the truth is we cannot always do that. The merchandise must be in mint condition and still have all the tags and/or instructions attached. Harnesses can be tried on and hung in but once you've climbed in it we can no longer take it back. Please use your common sense when returning products. Thank you.

Please call our customer service number (800.860.3653) to get a Return Authorization number. Place the product back in the box with a copy of the packing slip and a note explaining the reason for the return. Write your Return Authorization number on the note as well as on the outside of the box and ship the box back to us.

Trango
740 South Pierce Ave.
Ste 15
Louisville, CO 80027

If you have any questions, please feel free to call us at 800.860.3653.