Warranty

Climbing gear wears out. We hope that isn't startling or alarming to you, but even the metal stuff won't last forever. Check it frequently-look for hairline cracks, sticky hinges, worn webbing, frayed wires and loose connections, or anything that doesn't seem right. If it's less than a year old and it turns out that it is a defect in materials and workmanship, we'll replace if for you. Wear and tear is a tough issue-you can trash a harness or hack a rope on your first day out and, while we hope that doesn't happen to you, it may, so please use your common sense when returning products.

Here's how our attorney wants us to say the same thing, complete with the fine print:

Great Trango Holdings, Inc. warrants its products against defects in materials and workmanship for a period of one year, or for as long as the original purchaser owns it, whichever is shorter. For service, clean the product and return it, post paid to:

Great Trango Holdings, Inc.
740 South Pierce Ave.
Suite #15
Louisville, CO 80027

Please include a return address. If we find the product to be defective in materials or workmanship, we will repair or replace it, at our option, and return it to the address provided.

Remedies for breach of all warranties covering the product are restricted to those expressly provided above. IN NO EVENT SHALL GREAT TRANGO HOLDINGS, INC. BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES THAT ANY PERSON MAY INCUR IN CONNECTION WITH THE PRODUCT. NOTE: Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE PERIOD OF TIME THE PRODUCT IS OWNED BY THE ORIGINAL PURCHASER OR TO ANY SHORTER PERIOD THAT IS OTHERWISE PROVIDED BY LAW.